11: Project Chasms - Part 3, Prototype Feedback and The Bug

We discuss our prototype of Chasms as it's used in the wild, successfully supporting a real business.

  • We talk about the success of the prototype as it is being used by a service provider
  • We talk about known costs for some of the APIs being used
  • We discuss priorities for development before sales become the focus
  • A particular user using a particular chat interface is triggering errors that we cannot easily reproduce
  • Then it gets revealed that the browser being used is Internet Explorer and Randy refuses to continue working on the project
  • Sharks with freakin' laser beams, man

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